The Healthy Conversations program introduces a framework for ensuring effective conversations between managers and staff. Based on the Harvard model of negotiation it assists managers and staff to prepare for all facets of challenging conversations including the focus or issue, the feelings involved, and the identity of the individuals involved (or how they want to be seen).

CLE Consulting’s Healthy Conversations program expands on the Harvard model by introducing a fourth domain for consideration. This program supports managers and their staff to reflect upon the real and perceived impacts of differences in power and authority on the conversation.